For each order, you will be informed about the delivery time from the product description. Delivery times by The Image Architects usually do not exceed 5-10 working days.
All orders including the Fast Track update delivery time counting from the next day time 10.00am Central European Time (CET)
Example : Sending an order Tuesday noon , timer begins Wednesday morning.
To keep a consistent result ( keeping the same editor for every of your order ) we suggest maximum 2-3 editing orders ( or 4000images ) per delivery times !
For Fast Track orders one at a time or maximum 2000 images.
The images you send us is completely confidential and will never be used for other purposes without your written permission!
Of course. Read here!
Of course! As soon as you have registered on the site you can send your material and ask for free samples of photo editing and Album designs.
All of our designers are fully certified and continually retrained in the most up-to-date image editing trends. Quality control for all our work is personally carried out by the founder of Albumers. And we of course always follow your personal profile settings that we create so that your jobs have a timeless and recognizable style.
The profiling process entails an analysis of the processing samples you provide to us, studying the material posted on your site and is specialized in the long run through your cycles of Editing Requests.
Of course we can do it. This obviously presupposes that you inform us about your specific needs.
After the ordering process, you will be prompt to simply upload your photos via Dropbox or Filemail directly to our servers.
You can send them in order of preference: LR Catalog with Smart Previews, DNG files, RAW files or even JPGs.
Note: Be careful you do not rename your files until the editing is finished and you receive the final files so that you can sync your LR Catalog and XMP files.
We will return your processed files according to what you sent. For example, if you sent the LR catalog, we will send it to you again, and if you sent DNG files again we will send the xmp files and so forth.
You need to provide us with certain specifications for every album:
– Page width (inches)
– Page height (inches)
– Resolution (ppi or dpi)
Whether the first and last pages are a normal spread or single page Whether the first and last pages of the album should be full spreads (2 pages) or ½ spreads (1 page each)
If you have specific specifications regarding the quality of the files we will prepare, please note these on the order.
We usually send the spreads in JEPG format numbered. Upon request, we can also send them in PDF or Fundy Designer project file.
No. Your printing company may however have restrictions.
The spread is two opposing pages.
You will be informed upon placing the order. The response time by Albumers is usually less than 5 working days.
Yes, there is provision for 2 cycles of corrections to Albums at no extra cost.
You can send the proofing link to your customer for comments.
When the design has been completed we will send you a link for downloading the final files.
Of course you will need to suggest the title, sub-title and any photos you would like to use.
We only undertake processing and design.
If you are a professional in the EU and provide VAT ID thas is eligible for cross-country trades then NO.
If you are a professional in the EU and provide VAT ID thas is NOT eligible for cross-country trades then YES.
If you are a professional Outside of the EU and provide a valid VAT ID then NO.
If you request a receipt then you are eligible to pay the countries VAT charge which is 24% in our case.
You will be invoiced in USD, pounds or €, according to your preference. For professionals within the EU, excluding Greece where our business is based, there is no provision for taxation. For other parties it will be as stipulated by the law.
Payments may only be made by credit card or PayPal.
Orders are prepaid.
Of course. Special discounts are provided to customers that exceed a certain amount as a total turnover on a yearly basis. We also offer a special bonus when you recommend new customers. Finally, there are seasonal offers you will be informed about in our company’s newsletter.
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